CR's Digital Lab is a diverse community solving consumers’ biggest tech challenges.
We are researchers, engineers, and advocates. Join us.
Consumer Reports was established in the 1930s, when the gloss of advertising first threatened objective facts. We made it our mission to deliver trusted information — creating an iconic magazine and establishing the world’s biggest independent product testing laboratories.
Among our many accomplishments, CR generated the early science showing the dangers of smoking, helped make seat belts and other car safety features standard, and empowered millions of people to buy right.
The market works best when companies compete to better serve consumers. But in today’s market, we’re not just consumers—we’re “users.” In some ways, we’re the product.
Everyday consumer objects are now “smart,” powered by software that answers to remote interests. Data is used to deceive and discriminate. And a small handful of tech companies—operating as retailers, broadcasters, and information gatekeepers—have unprecedented power to shape the marketplace. In some ways, they are the marketplace.
We know it’s possible to make the market work better. That’s why we started the Digital Lab—to study the challenges consumers face in today’s digital market, and devise solutions.
Develop new ways to test the privacy and security of connected products
Strengthen consumer privacy and data rights, in law and in practice
The Digital Lab Advisory Council acts as a steering committee for the Digital Lab. It is comprised of independent technologists, researchers, and advocates.