Research

In addition to product testing and investigations, we generate research and surveys to inform policymaking.​

Policy Research

See our position papers on a range of legislative and enforcement issues.

2023

Future of Memory Safety: Challenges and Recommendations
P2P Payment Apps: A Case Study for a Digital Finance Standard

2022

Broadband Pricing: What Consumer Reports Learned From 22,000 Internet Bills
Opening Black Boxes: Addressing Legal Barriers to Public Interest Algorithmic Auditing

2021

The Case for Fair Market Rules for the Largest Online Platforms
Credit Not Due: The Limitations of Popular Credit Score Apps
The State of Authorized Agent Opt-Outs Under the California Consumer Privacy Act
Effects of Varying Education Level and Job Status on Online Auto Insurance Price Quotes
Evaluating the Privacy Practices of Mental Health Apps

2020

California Consumer Privacy Act: Are Consumers' Digital Rights Protected?
Direct-to-Consumer Genetic Testing: The Law Must Protect Consumers’ Genetic Privacy
Collecting #Receipts: Food Delivery Apps & Fee Transparency
Understanding the Scope of Data Collection by Major Technology Platforms
The Evolution of Consumer Attitudes Toward Online Tracking, 1995-2019

Survey Research

2022

Broadband Pricing: What Consumer Reports Learned from 22,000 Internet Bills
Consumer Cyber Readiness

2020

Privacy Front and Center
Platform Perceptions: Consumer Attitudes on Competition
and Fairness in Online Platforms

2019

Privacy Risk Benefit Survey
Data Privacy Habits Survey
Social Media Survey

2018

Privacy Control vs. Ownership Survey
Social Media Survey
Medical Privacy Survey
Social Media and Privacy Survey

2017

Net Neutrality Survey
Privacy and Net Neutrality Survey
Government and Consumer Issues Survey

2015

Privacy Experiences and Attitudes Survey
Bitnami