There is no standard way to exchange data rights requests under the law today. This means consumers need to contact companies and interact with them one by one to meaningfully control their data. Frequently consumers are asked to surface different types of information about themselves in these interactions with companies, which they say is dissatisfying and time-consuming. These barriers make
Although the CCPA is supposed to make it easy for California residents to opt out of companies sharing or selling their data, it hasn’t all been smooth sailing. California residents have come across roadblocks, such as companies lacking links to tell companies “do not sell my data,” even though they’re required to by the law. Beyond that, the process can
Consumer Reports became an authorized agent, submitted opt-out requests on behalf of California consumers — and learned a lot. [caption id="" align="aligncenter"]Image courtesy of Bronney Hui and OpenIDEO’s Cybersecurity Visuals Challenge[/caption] The California Consumer Privacy Act (CCPA) is the nation’s first comprehensive commercial privacy law and it extends important new data rights to consumers. That said, it can take people an extraordinary
Image courtesy of Rebecca Wang and OpenIDEO’s Cybersecurity Visuals Challenge This fall, Consumer Reports’ reporting revealed that the California Consumer Privacy Act (CCPA) isn’t yet working for consumers. Next, the Digital Lab started to explore if privacy rights granted by the CCPA would be easier to use if we did the legwork. We want consumers to have meaningful control over
NOTE: This position has been filled. However, research positions pop up frequently at the Lab and we’re always interested in hearing from talented researchers! Reach out and introduce yourself digitallab@cr.consumer.org. We’re seeking a researcher with great communication skills to join the Digital Lab team on a contract basis. This is a good opportunity for an early career technologist who wants
Image courtesy of Afsal CMK and OpenIDEO’s Cybersecurity Visuals Challenge Consumer Reports wants to help consumers meaningfully exercise their data rights, which is why we’re exploring emergent, consumer-facing services now possible under the CCPA. This year the nation’s first comprehensive commercial privacy law, The California Consumer Privacy Act (CCPA) went into effect. For the first time, California residents have the
We need your help — join us in testing the California Consumer Privacy Act! Our study to test the new California Consumer Privacy Act has gone live, and we’re blown away by the results we’ve gotten so far! Over 300 testers have submitted opt-out requests to 194 data brokers on the California data broker registry, and we’re beginning to get some early
Are you in California? We need your help to test if your new Do-Not-Sell rights are working as intended. It’s quick, easy, and you’ll help us strengthen and expand access to these rights. >>Sign up here. Some background When Californians woke up on January 1st this year, they had new rights under the California Consumer Privacy Act (CCPA): the
California consumers had a lot to celebrate on January 1 when the California Consumer Privacy Act (CCPA), the landmark online privacy law, finally went into effect. For the first time, California consumers have key privacy protections, such as the right to access, delete, and stop the sale of their information, and greater transparency about how their data is used. These
